Privacy Policy
This is the Privacy Policy for Just The Right Gift.
We are committed to protecting your privacy and we explain how we collect, use, and protect information about you in the scenarios that are described in this policy.
By taking any of the actions listed within the policy, you agree that we may collect and use your information in the ways described.
This policy covers topics such as who we are, how we collect information, what we use your information for, marketing, sharing your information, cookies and traffic data, your information, changes to our privacy policy, security and storage of information, and other sites.
If you have any questions, please refer to the Contact Us page.
Topics covered in our privacy policy:
- Who we are.
- How we collect information.
- What do we use your information for?
- Marketing.
- Sharing your information.
- Cookies and Traffic data.
- Your information.
- Changes to our privacy policy.
- Security and storage of information.
- Other Sites.
- Summary.
1. Who we are:
Just The Right Gift.
Our registered office is at 1 Knightsbridge Crescent, Stirchley, Telford, Shropshire, TF3 1BN.
2. How we collect information:
We will collect information from you if:
- You register for an account on our website; this will include your name, address, email address and telephone number.
- You place an order for products on our website, this will include your name, address, and contact details (including telephone number and email address).
- Complete online forms, take part in surveys, write posts on any message boards, post any blogs, enter any competitions or prize draws, or participate in any other interactive areas that appear on our website or that we offer to you from time to time.
- Contact us via online contact forms, email, or post.
- Visit or browse our website, this will include information about your website visit or use of our products or services using cookies or similar technologies (as described in section 5 below).
3. What do we use your information for?:
- We will use your personal information to provide you with status updates on orders.
- Contact you for further information regarding your order if deemed necessary.
- For internal purposes such as auditing, data analysis, and research to improve our products, services and website.
- If you enter into a prize draw or competition, we may use the information you provide to administer those programs.
4. Marketing:
We will only contact you for marketing purposes if you have signed up to receive our newsletter.
You can unsubscribe to this service at any time by emailing your request HERE.
5. Sharing your information:
We may share your information with:
- Our suppliers and distributors to fulfil your order. This includes your name, address and items ordered, along with your personalisation request.
- With third-party businesses with whom we are collaborating to provide a service to you so that this service can be provided; especially payment processing companies Stripe and PayPal (We encourage you to read any third party’s privacy policies).
- Third parties supply services to us or process the information on our behalf (for example, payment providers and website hosts where relevant). These third parties may have incidental access to your information, but we will ensure that they keep your information secure and do not use it for their own purposes.
We will disclose your information if we are required to by law to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
6. Cookies and Traffic Data:
Cookies are small text files that are stored on a user’s computer when they visit a website. They are used to remember the user’s preferences and actions, such as login details or shopping cart items, and to track their behaviour on the website.
They can be either session cookies, which are deleted when the user closes their browser, or persistent cookies, which remain on the user’s computer until they expire or are deleted.
Cookies are widely used by websites to provide a better user experience and to collect information about their users for analytics and marketing purposes.
Session Cookies – We use session cookies on our websites and on our product pages to identify and track users and to remember what is in your shopping basket (where relevant). Our session cookies may contain your, name, address and email address. These session cookies are deleted when you close your browser or leave our website.
Persistent Cookies – Persistent cookies enable our website to remember who you are and to remember your preferences on our website. Persistent cookies will stay on your computer or device after you close your browser or leave our website.
Web analytics and similar services – Our website uses web analytics services. Web analytics cookies allow us to recognize and count the number of visitors and see how they move around the website. This helps us make our service to you better. We are not able to identify any individual from traffic data or site statistics.
We keep a record of traffic data which is logged automatically by our secure server, such as your Internet Protocol (IP).
We also collect some site, product and service statistics such as access rates, page hits and page views.
How to disable cookies
Most web browsers allow some control to restrict or block cookies if you wish, however, if you disable cookies you may find this affects your ability to use certain parts of our website, products, or services. For more information about cookies and instructions on how to adjust your browser settings, see the Internet Advertising Bureau website www.youronlinechoices.co.uk.
7. Your information:
Any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date. If you would like to update your records or see a copy of the information that we hold about you, you can contact us via our Contact Us page.
If you request a copy of your information we will ask you to pay an administration fee which is currently £10.
8. Changes to our privacy policy:
We may change/update our privacy policy from time to time. We will always update the privacy policy on our website, so please try to read it when you visit the website.
9. Security and storage of information:
We use an SSL secure connection throughout the website.
We never keep payment/card details of any transactions, as these are processed through third-party payment sites Stripe and Paypal. These service providers are responsible for the security of cardholder data the service providers possess or otherwise store, process, or transmit on behalf of the customer, or to the extent that they could impact the security of the customer’s cardholder data environment.
Just The Right Gift is able to access these details via third-party sites for the purposes of confirming payments and refunds only.
We will keep your information (such as order details, address and contact details, etc.) secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
Some communications sent over the internet, such as email, may not be secured unless they are encrypted. Although we do our best to monitor and improve how we protect your personal data, we cannot guarantee the security of your data which is transmitted to our website via an internet or similar connection and any data transmission to our site is at your own risk.
We will never ask for your card/bank payment details via email or telephone unless you have asked for this service personally.
If we have given you (or you have chosen) a password to access certain areas of our website, product or service please keep this password safe – we will not share this password with anyone.
10. Other Sites:
If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We can not be held responsible for the information handling practices of third-party sites or services and we encourage you to read the privacy policies appearing on those sites or services.
11. Summary:
This is the privacy policy of Just The Right Gift, which explains how they collect, use, and protect information about their customers.
The policy covers topics such as who they are, how they collect information, what they use the information for, marketing, sharing information, cookies and traffic data, changes to their privacy policy, security and storage of information, and other sites.
They collect information from customers who register for an account, place an order, complete online forms, take part in surveys, contact them via online contact forms, email, or post, or visit or browse their website.
They use the information for internal purposes such as auditing, data analysis, and research to improve their products, services, website, and customer communications.
They only contact customers for marketing purposes if they have signed up to receive their newsletter.
They may share the information with their suppliers and distributors, third-party businesses with whom they are collaborating to provide a service, payment processing companies, and third parties who supply services to them or process the information on their behalf.
They will disclose the information if they are required to by law or enforcement authorities.
They use cookies on their website and product pages to identify and track users and to remember what is in the shopping basket.
They also use web analytics cookies to recognize and count the number of visitors and see how they move around the website.
Updated November 2023.