Terms & Conditions of Sale

Terms & Conditions of Sale


Things to check for:

By checking the box below you agree Terms & Conditions of Sale:

  1. This item will be personalised exactly as you have written so please double-check the spelling and punctuation as changes can not be made once your order has been processed.
  2. Your address and postcode details are correct, you may incur additional charges if your item is lost during delivery, due to a mistake in the details provided.
  3. Emojis, characters, accents and special symbols do not appear in my personalisation, as our process does not allow these.
  4. The colour of the product you receive may not match the colour exactly as displayed by our website on your computer monitor.
  5. Please be aware that if colour is important to you, your order is placed at your own risk.
  6. I live in the United Kingdom or Northern Ireland (orders for delivery outside these areas will NOT be processed)
  7. I understand that the estimated delivery time for my order will be Production Time + Delivery Time Chosen.
  8. I understand that delivery times may vary for each item and that items may be dispatched separately from different suppliers.
  9. If I pay by PayPal and do not choose and pay for the trackable service, Just The Right Gift cannot be held responsible and claimed against, under PayPal’s Seller Protection.
  10. Personalised products can only be returned if they are faulty or an error was made during production that is our fault.
  11. Our full Terms & Conditions of Sale can be found here.